Amazon Renewed

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  • Comment:Shop Refurbished, Pre-Owned Shipping:Genuine guarantee

At Amazon Renewed, you can discover and buy pre-owned, refurbished, and open-box products that have been professionally inspected and tested to work and look like new by Amazon-qualified and performance-managed suppliers. The inspection and testing process typically includes a full diagnostic test, replacement of any defective parts, and a thorough cleaning process carried out by the supplier, or by Amazon. The products have no visible cosmetic imperfections when held 12 inches away. The products may be packaged in a generic box and come with the accessories expected for a new product, with exceptions, if any, mentioned on the product detail page. 

Renewed products have been inspected and tested to work and look like new by an Amazon qualified and performance managed supplier who is either the seller of record, when that is not Amazon.com, or a third party vendor, when Amazon.com sells products that it sources from third party vendors.

The inspection and testing process typically includes a full diagnostic test, replacement of any defective parts, and a thorough cleaning process carried out by the supplier, or by Amazon. The products have minimal to no signs of wear and no visible cosmetic imperfections when held 12 inches away. The products may be packaged in a brown or white box and come with relevant accessories that may be generic. Wireless devices do not come with headphones and have batteries tested to have at least 80% capacity relative to new at the time of sale. Any exceptions will be mentioned on the product detail page.

Products on Amazon Renewed come with a minimum 90-day supplier-backed warranty. An Amazon qualified supplier will provide a replacement or refund within 90 days of your receipt if the product does not work as expected. This warranty is in conjunction with Amazon’s standard return policy that applies to most products. A selection of products are eligible for the Amazon Renewed Guarantee.

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